Cookie Policy

Background

This website https://www.castle-estates.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the ‘accept’ button on Our Cookie ‘pop-up’ or when you have selected your preferred Cookie options in Our Cookie and pressed the ‘continue’ button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

The name Castle Estates is shared by various companies across the UK however it is not a franchise operation. The individual businesses are independent legal entities and not operationally connected.

Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

• "Cookie" means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out below;

• "Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

• "Personal data"means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);

• "We/Us/Our"

The following companies and their trading addresses are as follows:

• The Smithy, Lumb Lane, Bramhall Stockport Cheshire England SK7 2BA

• 31 Redwood Crescent, Beeston, Nottingham. NG9 1JF

• 159a Marston Road, Stafford, Staffordshire. ST16 3BS

• 66 High Street, Battle, East Sussex, TN33 0AG

• 56 Forestdale Estate, London, N14 7DX

• 29 Chesterfield Road, Dronfield, Derbyshire, S18 2XA

• 212 St. Ann's Hill, London, SW18 2RU

• 12-14 King Street, West Yorkshire, WF1 2SQ

Information About Us

Our company numbers are shown below.

1. Address: The Smithy, Lumb Lane, Bramhall Stockport Cheshire England SK7 2BA
   Company No: 5683309
   VAT No: 825712041
   Business Contact: southmanchester@castle-estates.co.uk

2. Address: 159a Marston Road, Stafford, Staffordshire. ST16 3BS
   Company No: 03883117
   VAT No: 108266619
   Business Contact: staffordshire@castle-estates.co.uk

3. Address: 31 Redwood Crescent, Beeston, Nottingham. NG9 1JF
   Company No: 06802181
   VAT No: 690202557
   Business Contact: michaelhayward@castle-estates.co.uk

4. Address: 66 High Street, Battle, East Sussex, TN33 0AG
   Company No: 04677382
   VAT No: 621743262
   Business Contact: battle@castle-estates.co.uk

5. Address: 56 Forestdale Estate, London, N14 7DX
   Company No: N/A
   VAT No: 978321880
   Business Contact: nelondon@castle-estates.co.uk

6. Address: 29 Chesterfield Road, Dronfield, Derbyshire, S18 2XA
   Company No: 4383445
   VAT No: 684083711
   Business Contact: dronfield@whitegates.co.uk

7. Address: 212 St. Ann's Hill, London, SW18 2RU
   Company No: 5096606
   VAT No: 835569492
   Business Contact: info@castle-estates.london

8. Address: 12-14 King Street, West Yorkshire, WF1 2SQ
   Company No: N/A
   VAT No: 772227920
   Business Contact: westyorkshire@castle-estates.co.uk
   

We can be contacted by email address or by directly contacting the business by telephone.

How Does Our Site Use Cookies?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site e.g. advertising services. For more details, please refer below.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]

Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

Cookies on Our Site are not permanent and will expire after 6 months.

For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

For more specific details of the Cookies that We use, please refer to the table below.

What Cookies Does Our Site Use?

The following first party Cookies may be placed on your computer or device:

1. Name of Cookie: ci_session
   Purpose: This allows the site to remember who you are as you travel through the site
   Strictly Necessary: Yes

2. Name of Cookie: cookie_policy
   Purpose: This allows us to know whether you have accepted or declined the cookie policy
   Strictly Necessary: Yes

3. Name of Cookie: force_view_desktop
   Purpose: This allows us to know whether you have selected desktop or mobile view
   Strictly Necessary: Yes

The following third party Cookies may be placed on your computer or device:

1. Name of Cookie: _cfduid
   Provider: Reviews
   Purpose: Used to display Reviews widget
   Strictly Necessary: No

2. Name of Cookie: _drip_client_2437764
   Provider: Reviews
   Purpose: Used to display Reviews widget
   Strictly Necessary: No

3. Name of Cookie: reviewPath
   Provider: Reviews
   Purpose: Used to display Reviews widget
   Strictly Necessary: No

4. Name of Cookie: AJS.conglomerate.cookie
   Provider: Atlassian
   Purpose: Used for development tracking
   Strictly Necessary: No

5. Name of Cookie: _csrf
   Provider: Atlassian
   Purpose: Used for development tracking
   Strictly Necessary: No

6. Name of Cookie: ajs_anonymous_id
   Provider: Atlassian
   Purpose: Used for development tracking
   Strictly Necessary: No

7. Name of Cookie: ajs_group_id
   Provider: Atlassian
   Purpose: Used for development tracking
   Strictly Necessary: No

8. Name of Cookie: ajs_user_id
   Provider: Atlassian
   Purpose: Used for development tracking
   Strictly Necessary: No

9. Name of Cookie: atlassian.xsrf.token
   Provider: Atlassian
   Purpose: Used for development tracking
   Strictly Necessary: No

10. Name of Cookie: cloud.session.token
    Provider: Atlassian
    Purpose: Used for development tracking
    Strictly Necessary: No

11. Name of Cookie: IP_JAR, APISID, CONSENT, HSID, NID, SAPISID, SID, SIDCC, SSID
    Provider: Google
    Purpose: Used to remember your preferences and other information, such as your preferred language
    Strictly Necessary: No

Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

The analytics service(s) used by Our Site use(s) the following analytics Cookies:

1. Name of Cookie: _ga
   Provider: Google Analytics
   Purpose: Used to distinguish users
   Strictly Necessary: No

2. Name of Cookie: _gid
   Provider: Google Analytics
   Purpose: Used to distinguish users
   Strictly Necessary: No

3. Name of Cookie: _gat
   Provider: Google Analytics
   Purpose: Used to throttle request rate
   Strictly Necessary: No

4. Name of Cookie: __utma
   Provider: Google Analytics
   Purpose: Used to distinguish users and sessions
   Strictly Necessary: No

5. Name of Cookie: __utmb
   Provider: Google Analytics
   Purpose: Used to distinguish users and sessions
   Strictly Necessary: No

6. Name of Cookie: __utmc
   Provider: Google Analytics
   Purpose: Used to distinguish users and sessions
   Strictly Necessary: No

7. Name of Cookie: __utmt
   Provider: Google Analytics
   Purpose: Used to distinguish users and sessions
   Strictly Necessary: No

8. Name of Cookie: __utmz
   Provider: Google Analytics
   Purpose: Used to distinguish users and sessions
   Strictly Necessary: No

Consent and Control

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You can return to your Cookie preferences to review and/or change them at any time.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

Changes to this Cookie Policy

We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Further Information

If you would like to know more about how We use Cookies, please contact Us at privacy@castle-estates.co.uk by telephone on 0116 2709394 or by post at Barkers Estate Agents, 79 Queens Road, Leicester, LE2 1TT. For more information about privacy, data protection and our terms and conditions, please visit Our Privacy Policy